Shipping policy
Shipping Information
At Andromeda Creations, we are pleased to offer free standard shipping on all orders.
All products are made to order to ensure quality and care in production.
Processing Time
Orders are typically processed within 2–5 business days after payment is confirmed.
Processing times may vary slightly during peak seasons or promotional periods.
Delivery Time
Estimated delivery times after dispatch:
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United Kingdom: 3–7 business days
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Europe: 5–10 business days
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United States & Canada: 5–10 business days
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Rest of World: 7–15 business days
Please note that delivery times are estimates and may vary due to carrier delays or customs processing.
Shipping Confirmation & Tracking
Once your order has shipped, you will receive a confirmation email.
Tracking information will be provided where available.
Customs & Import Duties
For international orders, customers are responsible for any applicable customs duties, taxes, or import fees required by their country.
Delivery Issues
If your order has not arrived within the expected timeframe, please contact our support team and we will be happy to assist.
Email: andromedacreationslimited@gmail.com
Incorrect Address
Please ensure your shipping address is correct at checkout.
We are not responsible for orders shipped to incorrectly provided addresses.